Tallgrass Energy Partners, LP (TEP)

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP): H1 2025 Group revenue: €5,116 million, up +1.5% like-for-like1 supported by an acceleration in Core Services Core Services: H1 revenue growth of +2.9% LFL Revenue growth acceleration in Q2 2025 to +3.5% LFL (vs. +2.3% in Q1 2025), including +5.7% LFL in Europe, MEA & Asia-Pacific (vs. +3.8% in Q1 2025), on the back of both improved client retention and new business opportunities Ramp-up of new value streams related to bac.

NEW YORK--(BUSINESS WIRE)-- #KBRA--In an 8-K filing on June 5, 2025, Sunnova Energy Corporation (Sunnova)—the sponsor and originator of 24 residential solar loan and lease transactions rated by KBRA1 —disclosed that its wholly-owned subsidiary, Sunnova TEP Developer, LLC (Sunnova TEP), had filed a voluntary petition for relief under Chapter 11 of U.S. Bankruptcy Code. Sunnova also reported that its Board approved a reduction in force, effective May 30, 2025, of approximately 718 employees or 55% of its.

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (TP) (Paris:TEP), a global leader in digital business services, recorded revenue of €2,613 million for the first-quarter 2025, up +2.8% as reported and +1.6% like-for-like*. Adjusted for the impact of the non-renewal of a significant visa application management contract (Specialized Services), like-for-like growth stood at +2.6%. This performance is particularly satisfactory considering the quarter had one less working day as 2024 was a l.

PARIS--(BUSINESS WIRE)--Regulatory News: The Board of Directors of Teleperformance (TP) (Paris:TEP), a global leader in digital business services, met today and reviewed the consolidated and statutory financial statements for the 2024 fiscal year. The Group announces its annual results. 2024 targets achieved Q4 2024 revenue: €2,684 million (+12%), with a +4.0% pro forma growth acceleration Full-year 2024 revenue: €10,280 million (+23.2%), +2.6% pro forma Increase in recurring EBITA margin to 15.

PARIS--(BUSINESS WIRE)--Regulatory News: Global digital business services leader Teleperformance (TP) (Paris:TEP) was named one of the top 10 World's Best WorkplacesTM 2024 by Fortune and Great Place To Work®, ranking 7th among the top companies. It's the fourth consecutive year that TP was named to the world's top employer list. To be considered for the list, companies must be identified as outstanding global employers with recognition on at least five Best Workplaces™ lists in Asia, Europe, L.

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a global leader in digital business services, has reported revenue of €2,520 million for the third quarter of 2024, up +26.7% year-on-year as reported and +3.0% on a pro forma basis*. Revenue for the first nine months of the year stood at €7,596 million, a year-on-year gain of +27.7% as reported and of +2.1% pro forma*. The Group delivered a solid performance, confirming the robust ramp-up of its key activities: Core Services.

PARIS & NEW YORK--(BUSINESS WIRE)--Regulatory News: Teleperformance (TP) (Paris:TEP), a global leader in digital business services, announced today that the Science Based Targets initiative (SBTi) has validated the company's new ambitious near-term goals for science-based greenhouse gas (GHG) emissions reduction. The new targets meet the rigorous criteria and recommendations set by SBTi, confirming TP's commitment to aligning its sustainability efforts with the latest climate science. TP's new.

The first quarter of 2024 saw a divergence in fortunes between equity and fixed income markets. Equities continued surging forward thanks to resilient global economic data while bonds suffered from rising yields. Strong corporate earnings, positive sentiment around the potentially transformational impact of artificial intelligence, and expectations of eventual rate cuts also provided fuel to rocket equities higher. From a regional perspective, developed markets continued to outperform their emerging market peers mainly due to continued economic challenges in China. Technology focused businesses were some of the strongest performers in the first quarter, especially among those positioned to benefit from artificial intelligence and semiconductor demand. However, our lack of exposure to NVIDIA and Meta was a hindrance on relative performance this quarter as the market has continued to look at these companies favorably. While the advancements in artificial intelligence have helped propel many technology companies higher, not all companies have been winners from this development—businesses models that may be disrupted by this technology were some of our weaker performing holdings over the quarter including a provider of contact center software, Enghouse Systems (TSX:ENGH, Financial), and contact center operator, Teleperformance (XPAR:TEP, Financial). Elsewhere, momentum continued for some of our stronger performing holdings from 2023. Despite the divergence in the returns of equities and fixed income, balanced investors have benefited from another notable quarter of strong performance from equities. While some central banks have communicated the possibility of lower policy rates, the timing and extent remain uncertain as the economy, notably in the U.S., has remained resilient and inflation has been difficult to fully tame. This uncertainty has led to a tempering in expectations for the number of possible policy rate cuts to come this year. Ultimately, yields slightly increased and Canadian bonds finished the quarter in negative territory.We made a few adjustments to our target asset mix weights in the quarter. For clients in our Balanced and Tax Effective Balanced strategies, as equities have continued to climb, we trimmed back our weight in U.S. equity and added to Canadian bonds. We also reallocated a portion of our U.S. equity weight to our U.S. Mid Cap equity strategy as we believe this will improve the overall diversification of the portfolio. For clients in our Global Balanced strategy, we also trimmed back our equity weight and added to Canadian bonds.We remain mindful that the strong returns in many regional equity markets may be vulnerable to a deviation in the current path of policy rates or economic outlook—although it's also possible that current enthusiasm may prevail. The current bull market is a sign of confidence in the durability of the global economy, the continued robustness of corporate earnings, and that central banks' actions against inflation are having their intended effect. During the last several years, macro factors have had an outsized influence on equity markets: e.g., the initial demand destruction caused by COVID-19, the impact of the ensuing stimulus in propelling markets higher, and the duration effects of inflation and higher discount rates that whipsawed stock prices in 2022 and 2023. But in 2024, investors have been unfazed by the influence of central banks: equities have marched higher despite a pullback in expectations for rate cuts. While there may indeed be some hype associated with artificial intelligence and uncertain future demand, it does appear to be backed by genuine earnings growth (which will need to persist in order to justify valuations) and many businesses exposed seem to enjoy strong moats.With a higher cost of capital and an economy that seems to be coping reasonably well with that cost of capital, a greater discernment of fundamentals, genuine earnings potential, and ultimately long-term wealth creation is welcome. Big-picture risks to the outlook are always present, hence our focus on a well-balanced portfolio of businesses that can withstand shocks.We continue to balance the risks, managing exposure to sharp edges by constructing portfolios we believe to be resilient.

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services announced that a meeting between Teleperformance Colombia and the country’s Ministry of Labor will take place on Wednesday, November 16, 2022. This meeting, at the Group’s request, is to engage and collaboratively discuss its operations in Colombia, where Teleperformance is a major employer with over 41,000 employees, with the recently elected new government of Colombia. While Teleperformance Colombia has not received any official notification from the government, Teleperformance Colombia has reached out to the government and union, and it looks forward to a fair and open dialogue. As a responsible and law-abiding corporate entity, it will also fully support the authorities on any review that they would like to conduct. Since its foundation, Teleperformance has been focused on being a responsible and transparent business. With operations in 88countries and with approximately 420,000 employees worldwide, Teleperformance has engaged constructively with local governments and complies fully with all laws, rules and regulations wherever it operates. Teleperformance is a people company and is committed to providing competitive wages and benefits. Importantly, safety and well-being of its employees are top priorities for the group and will continue to provide the necessary support and conditions so its teams can operate in a safe and secure workplace. Over 97% of Teleperformance’s worldwide workforce of 420,000 employees currently work in independently certified best employer locations, including all our employees in Colombia. For more information, key facts (FAQ) are available on the website: https://www.teleperformance.com/en-us/investors/faq/ A presentation webcast with analysts and investors will be held today at 6:00 pm CET. About Teleperformance Group Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017. For more information: www.teleperformance.com Follow us on Twitter: @teleperformance

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance Group's (Paris:TEP) executive management has requested a brief suspension of its listing following the sell-off caused by the announcement in certain media by the Colombian Vice-Minister of Labor of her decision to overview the work environment in its Colombian subsidiary. To date, the Group has not been officially notified by the Colombian government. Teleperformance is confident in the results of such an audit, as the management team of the Colombian subsidiary has always developed the company in compliance with the law. As a result of the situation induced, the Group considers that Teleperformance share buyback is today a good usage of its available cash, in compliance with the law. Consequently, it has been decided to allocate an initial amount of €150 million to the share buyback program of the Group within the framework of the authorization given by the Shareholders’ meeting of Teleperformance of April 14, 2022. The Group will apply for the resumption of the listing of its shares as soon as possible. Conference call with analysts and investors A conference call will be held today at 6:00 pm CET. Dial-in-numbers will be communicated in due time. ***************** About Teleperformance Group Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), the global leader in outsourced customer and citizen experience management and related digital services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model including end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high touch, high tech approach. Nearly 420,000 employees, based in 88 countries, support billions of connections every year in over 265 languages and around 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2021, Teleperformance reported consolidated revenue of €7,115 million (US$8.4 billion, based on €1 = $1.18) and net profit of €557 million. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the area of corporate social responsibility, Teleperformance shares are included in the CAC 40 ESG since September 2022, the Euronext Vigeo Euro 120 index since 2015, the EURO STOXX 50 ESG index since 2020, the MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since 2018 and the S&P Global 1200 ESG index since 2017. For more information: www.teleperformance.com Follow us on Twitter: @teleperformance

PARIS--(BUSINESS WIRE)--Regulatory News: The Board of Directors of Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, met today and reviewed the consolidated and parent company financial statements for the year ended December 31, 2020. The Group also announced its financial results for the year. Highly resilient financial results in 2020 Revenue: €5,732 million, up +11.6% like-for-like*, up +7.0% as reported up +23.3% like-for-like* in fourth-quarter 2020 EBITA before non-recurring items: €735 million, for a margin of 12.8% Margin of 15.7% for H2 2020, the same as the pre-Covid margin in H2 2019 Net profit – Group share: €324 million Net free cash flow: €487 million, up +52% vs. 2019 Dividend per share: €2.40**, unchanged from 2019 Agile transformation to overcome the global health crisis and speed up growth Three priorities met to overcome the health crisis: employee health, business health and cash health Net creation of 50,000 jobs during the year A strong commitment to employees, particularly during the crisis, with 28 countries achieving “top employer” certifications, representing 87% of the Group’s workforce at year-end More than 250,000 Teleperformance employees working from home at end-December 2020, versus less than 10,000 before the health crisis. Rapid worldwide deployment of TP Cloud Campus, an integrated cloud-based solution for managing the customer experience remotely, for the benefit of teams and management; the solution is now implemented in 32 countries. Strong sales momentum supported by a highly digitalized environment: 26% of revenue was generated from digital economy companies, versus 21% in 2019 2021 financial objectives Like-for-like growth of at least +9.0% EBITA margin before non-recurring items of more than 14.0% Integration of Health Advocate expected during the second quarter 2022 financial objectives confirmed Revenue of around €7 billion, including acquisitions in high-value services EBITA margin before non-recurring items of around 14.5% * At constant exchange rates and scope of consolidation ** Subject to shareholder approval at the next Annual General Meeting, to be held on April 22, 2021 FINANCIAL HIGHLIGHTS € millions 2020 2019 % change €1=US$1.14 €1=US$1.12 Revenue 5,732 5,355 +7.0% Like-for-like growth +11.6% EBITDA before non-recurring items 1,128 1,138 % of revenue 19.7% 21.2% EBITA before non-recurring items 735 764 % of revenue 12.8% 14.3% EBIT 555 621 Net profit - Group share 324 400 Diluted earnings per share (€) 5.52 6.81 Dividend per share (€) 2.40* 2.40 Net free cash flow 487 321 * Subject to shareholder approval at the next Annual General Meeting, to be held on April 22, 2021 Commenting on this performance, Teleperformance Chairman and Chief Executive Officer Daniel Julien said: “The past year has enabled Teleperformance to set new growth records while demonstrating the resilience and the strength of its business model as well as the agility of its organization in 83 countries, despite the uncertain and unprecedented environment caused by the global health crisis. Like-for-like growth of nearly +12% for the year after a sharp acceleration in the fourth quarter to +23%, more than 250,000 people now working from home and the record number of countries certified as ‘Top employers’, covering 87% of our global workforce, all attest that we’ve achieved our objectives and successfully tackled challenges to overcome the Covid-19 crisis. In short, we have protected our employees' health, developed business with our clients and maintained the Group’s financial strength. We have also pursued our acquisitions-led growth strategy in high-value services, announcing the acquisition of Health Advocate, a US-based healthcare cost management company. With revenue close to €6 billion for the year, we consolidated our global leadership in outsourced omnichannel customer experience management in an increasingly digital environment. The digital transformation and the constant quest for excellence in high-tech, high-touch strategy continue to underpin our value creation model. We’re rapidly deploying TP Cloud Campus, our integrated solution for managing the customer experience remotely. And we're continuing to invest in priority areas such as cybersecurity and employee health, as illustrated by our recent commitment to supporting Group employees worldwide with their Covid-19 vaccinations. Delivering an enhanced, more personalized customer experience that is ‘simpler, safer, faster’ is central to our vision. Maintaining our status as a Top employer and taking action to support diversity and environmental responsibility are among our priorities. New, ambitious and results-oriented targets have therefore been set this year. In 2021, we remain committed to our strategy of growth and progress for all our stakeholders. Thanks to Teleperformance’s dynamic business development and accelerated transformation, we expect to continue growing our revenue by at least +9.0% like-for-like, while also widening our margins, creating jobs and deepening our commitment to corporate social responsibility. We’re also maintaining our financial targets for 2022, confident in our ability to continue delivering effective solutions to meet our clients’ ever-changing needs and our employees’ aspirations. Their many messages of gratitude for our assistance in overcoming the crisis are the best reward and the ultimate incentive to continue achieving our goals.” 2020 REVENUE CONSOLIDATED REVENUE Revenue amounted to €5,732 million for the year ended December 31, 2020, representing a year-on-year increase of +11.6% at constant exchange rates and scope of consolidation (like-for-like) and of +7.0% as reported. The unfavorable currency effect (-€217 million) primarily stemmed from the decline against the euro of the main Latin American currencies, the Indian rupee and, in the second half, the US dollar. In 2020, like-for-like growth was driven by strong gains in the Core Services & D.I.B.S. business (+14.2%). Specialized Services revenue was down -5.4%, due to the virtual standstill in TLScontact’s visa application management business since the start of the health crisis, and despite strong revenue growth at LanguageLine Solutions. Fourth-quarter 2020 revenue came in at €1,644 million, a year-on-year increase of +23.3% on a like-for-like basis. After a solid first half despite the full impact of Covid-19 between mid-March and end-May, the upturn in growth initiated in June gradually strengthened over the second half of the year. The sharp acceleration in the fourth quarter was notably led by Continental Europe & MEA (CEMEA), while the Ibero-LATAM region continued to record a very solid pace of growth. REVENUE BY ACTIVITY 2020 2019 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 5,080 4,650 +14.2% +9.2% English-speaking & Asia-Pacific (EWAP) 1,791 1,715 +6.4% +4.4% Ibero-LATAM 1,538 1,360 +24.8% +13.0% Continental Europe & MEA (CEMEA) 1,299 1,067 +22.9% +21.7% India & Middle East** 452 508 -5.2% -11.0% SPECIALIZED SERVICES 652 705 -5.4% -7.5% TOTAL 5,732 5,355 +11.6% +7.0% * Digital Integrated Business Services ** Ex-Intelenet operations in the Middle East Core Services & Digital Integrated Business Services (D.I.B.S.) Core Services & D.I.B.S. revenue amounted to €5,080 million in 2020, a year-on-year increase of +14.2% like-for-like. Reported revenue growth came to +9.2%, primarily due to the decline against the euro of the main Latin American currencies, the Indian rupee and, in the second half, the US dollar. In the fourth quarter, like-for-like growth continued to accelerate compared to the first nine months of the year, particularly in Continental Europe & MEA (CEMEA), which also benefited from a favorable basis of comparison, while the Ibero-LATAM region continued to record a very solid pace of growth. The dynamic performance in segments such as e-tailing, online entertainment and the public sector reflected the ramp-up of contracts secured since late 2019 and the start-up of new contracts signed during the crisis. English-speaking & Asia-Pacific (EWAP) Revenue for the region came to €1,791 million in 2020, up +6.4% like-for-like. The reported gain of +4.4% included an unfavorable currency effect stemming notably from the US dollar’s decline against the euro in the second half of the year. In the fourth quarter, revenue growth accelerated to +15.7% like-for-like. In the North American market, growth picked up in the fourth quarter in the e-tailing, online entertainment and automotive industries, as well as in consumer electronics. Over the full year, the healthcare segment – the region's top revenue contributor – expanded at a solid pace. Hospitality and tourism, on the other hand, were heavily impacted by the global health crisis, particularly offshore operations. Offshore activities in the Philippines stagnated during the year to the advantage of nearshore business in the Ibero-LATAM region, where the environment was more conducive to the large-scale deployment of work-from-home solutions. Business development in the Philippines was challenged in particular by the very tight restrictions on movement maintained in the country’s main cities. In the United Kingdom, operations continued to expand rapidly in the fourth quarter, benefiting from faster deployment of Covid-19 support services to the government and, to a lesser extent, strong sales momentum in e-tailing. In Asia, revenue grew briskly after the very strict health measures imposed in the first quarter were lifted. China, the leading revenue contributor in Asia, recorded a solid pace of growth, particularly in the consumer electronics and e-tailing segments. Malaysia continued to post very strong growth, thanks mainly to the contribution of contracts signed recently in the social media segment. Business ramp up in Japan, where operations got underway in 2019, contributed to the strong momentum in the region. Ibero-LATAM In 2020, revenue for the Ibero-LATAM region amounted to €1,538 million, a year-on-year increase of +24.8% like-for-like. On a reported basis, growth came out at +13.0%, primarily reflecting the decline against the euro of the Brazilian real, the Colombian peso, the Argentinian peso and the Mexican peso. Like-for-like revenue growth in the fourth quarter came to +27.3%. Thanks to the rapid deployment of a work-from-home model at the height of the crisis, as well as numerous contracts signed with digital economy clients, Teleperformance returned to a very strong pace of growth in this region as early as June. Colombia, Mexico’s nearshore operations, Portugal and Spain were the main drivers behind this performance. In terms of client segments, financial services, e-tailing, online entertainment and consumer electronics all recorded solid growth. Business is also developing rapidly in the automotive and food services markets. Continental Europe & MEA (CEMEA) In 2020, CEMEA region revenue rose by +22.9% like-for-like, significantly outpacing the market, to reach €1,299 million. Reported revenue growth came to +21.7%. The sharp acceleration in growth continued throughout the year, reflecting the ramp-up of major contracts signed before the crisis and the ongoing momentum of brisk sales operations. Fourth-quarter revenue growth stood at +50.2% like-for-like, confirming the return to sustained growth initiated in June and reflecting a particularly favorable basis of comparison for the quarter. The region’s sales performance with multinational clients remained very satisfactory, particularly in the online entertainment, e-tailing and consumer electronics segments. This was notably the case in Greece (multilingual hubs), for the German-speaking market (particularly offshore operations), as well as in Italy, Eastern Europe, Turkey and Egypt. The very robust growth recorded in the fourth quarter also reflects the deployment of Covid‑19 support services for governments, particularly in the Netherlands. India & Middle East In 2020, operations in the India & Middle East region generated €452 million in revenue, down 5.2% like-for-like and -down 11.0% as reported, due to a negative currency effect related to the decline of the Indian rupee against the euro. In the fourth quarter, revenue was up +6.4% like-for-like. The return to growth initiated in the third quarter was notably driven by the relaxation of drastic lockdown measures in India and the return to sustained growth in offshore operations, particularly in the e-tailing, social media and consumer electronics segments. The region’s full-year revenue growth were affected by the termination of low-margin contracts in domestic operations in India. Begun in late 2019, the termination program picked up pace during first-half 2020, against the backdrop of the pandemic, and was completed by the end of the year. Specialized Services In 2020, revenue amounted to €652 million, down 5.4% on a like-for-like basis and down 7.5% as reported, due to the decline in the US dollar against the euro in the second half of the year. Revenue returned to growth in the fourth quarter, at +2.7% like-for-like. Business at TLScontact has been down sharply since the start of the global health crisis due to travel restrictions and border closures. An upturn in revenue is not expected to occur until the second half of 2021, and its magnitude will depend on how the health crisis evolves. In late 2021, TLScontact is expected to benefit from the start-up of a contract to manage support services for US consular operations around the world, following its preselection by the US State Department announced in late 2020. LanguageLine Solutions returned to a very solid pace of growth as early as June 2020. This achievement reflects a very efficient sales organization, a strong position in healthcare and public services, and an offering based on 13,700 interpreters who mainly work from home, making it possible to continue operating despite lockdown measures and other restrictions affecting the work environment. The action plan launched in 2019 to revitalize the debt collection business in North America, and notably its sales force, produced results in 2020 despite the health crisis. The business recovered in June and has since recorded sustained growth in revenue. 2020 RESULTS EBITDA before non-recurring items stood at €1,128 million for the year, down 0.9% from 2019. EBITA before non-recurring items came to €735 million, down a limited 3.8% from €764 million the year before, and representing a margin of 12.8% versus 14.3% in 2019. The change was primarily attributable to the near shutdown of TLScontact’s operations in Specialized Services from April, which had a negative impact on EBITA before non-recurring items of €78 million vs. 2019. EBITA before non-recurring items was also impacted, mainly in the first half of the year, by the pandemic’s disruptive effect on the Group’s capacities at the height of the crisis. Lockdown measures forced the closure of many facilities, particularly in India, the Philippines and Tunisia, in the Group’s Core Services & Digital Integrated Business Services. The implementation of action plans to protect employees and ensure business continuity, which included the expansion of home-based working solutions, represented an external expense of €45 million, of which €22 million was recorded in the first half of the year. The Group also recorded write-downs of receivables for €4 million, relating to certain clients in receivership. On the other hand, the Group benefited from rent reductions for €5 million and from various government support measures for €7 million. The return to revenue growth since June driven by the rapid deployment of work-from-home solutions in the first half and the strong sales momentum maintained during the crisis resulted in an EBITA margin before non-recurring items of 15.7% in second-half 2020, unchanged from the prior-year period, representing a return to pre-crisis levels despite the losses recorded by TLScontact. OPERATING EARNINGS BY ACTIVITY(1) EBITA before non-recurring items by activity 2020 2019 € millions Year H2 Year H2 CORE SERVICES & D.I.B.S.* 561 390 539 324 % of revenue 11.0% 14.3% 11.6% 13.3% English-speaking & Asia-Pacific (EWAP) 128 84 154 96 % of revenue 7.2% 9.0% 9.0% 10.5% Ibero-LATAM 179 117 156 87 % of revenue 11.6% 14.1% 11.4% 12.2% Continental Europe & MEA (CEMEA) 120 98 89 57 % of revenue 9.3% 13.3% 8.3% 10.4% India & Middle East 67 49 81 42 % of revenue 14.9% 20.7% 16.0% 16.6% Holding companies 67 42 59 42 SPECIALIZED SERVICES 174 92 225 113 % of revenue 26.8% 27.4% 31.8% 31.3% TOTAL 735 482 764 437 % of revenue 12.8% 15.7% 14.3% 15.7% * Digital Integrated Business Services Core Services & D.I.B.S. Core Services & D.I.B.S reported EBITA before non-recurring items of €561 million in 2020, compared to €539 million the year before. The margin narrowed to 11.0% from 11.6% one year earlier. The decline was primarily due to (i) the impact of the lockdowns implemented in India, the Philippines, Tunisia and many other countries and (ii) the cost of rapidly deploying, in a challenging environment, a work-from-home model for most agents. The negative impact mainly affected the Group’s profitability in the first half of the year. The upturn in revenue since June resulted in an EBITA margin before non-recurring items of 14.3% for second-half 2020, up 100 bps from the prior-year period. This return to above pre-crisis level profitability suggests that Core Services & D.I.B.S. will continue to record strong growth in results in 2021, particularly in the first half of the year. English-speaking & Asia-Pacific (EWAP) The EWAP region generated EBITA before non-recurring items of €128 million in 2020, compared with €154 million in 2019, while the margin came to 7.2% versus 9.0% the year before. In the North American market, profitability was impacted by lockdown measures, notably in the Philippines, and by the crisis in the travel and hospitality industries. The United Kingdom recorded a very solid pace of growth, supported by the rapid deployment of Covid-19 helpline services. In the Asia-Pacific region, margins continued to improve thanks to strong, profitable business growth in Malaysia, where the contact center segment was not subject to lockdown measures, and, to a lesser extent, in China. Ibero-LATAM EBITA before non-recurring items in the Ibero-LATAM region rose to €179 million in 2020 from €156 million the year before. Margin stood at 11.6%, versus 11.4% in 2019. While the margin was down in the first half of the year in most of the region’s countries, primarily due to the cost of deploying work-from-home solutions and the cost of starting up numerous new contracts, it picked up in the second half to reach 14.1%, a sharp increase from the prior-year period (12.2%) driven by strong growth in revenue. Among the top contributors to this solid performance, Colombia stands out as a model of high profitability and rapid recovery thanks to the very dynamic development of its operations, particularly in the digital economy. Continental Europe & MEA (CEMEA) EBITA before non-recurring items in the CEMEA region came to €120 million in 2020, versus €89 million in 2019, yielding a margin of 9.3% versus 8.3% one year earlier. After a first-half performance shaped by the impact of lockdowns, which were strictest in the French-speaking operations in Tunisia and, to a lesser extent, France, as well as by work-from-home transformation costs, the region’s EBITA margin before non-recurring items increased in the second half of the year to 13.3%, from 10.4% in the prior-year period. This solid momentum was notably driven by profitability improvements in multilingual operations in Greece, the German market, operations in the Netherlands, which were buoyed by the wide-scale deployment of Covid-19 support services, and the nearshore operations in Albania serving the Italian market. India & Middle East EBITA before non-recurring items in the India & Middle East region amounted to €67 million in 2020, versus €81 million the year before. EBITA margin before non-recurring items came to 14.9% versus 16.0% in 2019. The numerous facility closures made necessary by the drastic lockdown measures imposed in India weighed heavily on the region’s margin in the first half of the year. International offshore contracts were prioritized in the gradual deployment of work-from-home solutions. Thanks to their ramp-up and the completion of the program to terminate low-margin domestic contracts, EBITA margin before non-recurring items improved in the second half of the year to reach 20.7%, versus 16.6% for the prior-year period. Specialized Services Specialized Services reported EBITA before non-recurring items of €174 million in 2020, compared with €225 million in 2019. Margin came out at 26.8% versus 31.8% the year before. TLScontact’s margin contracted sharply over the year due to the sudden cessation of its visa application management business in March, and despite the very rapid implementation of cost-cutting measures. The decline had a negative impact of -€78 million on EBITA before non-recurring items for the full year vs. 2019. At LanguageLine Solutions, EBITA continued to rise in 2020 and margin, which remained high, proved particularly resilient during the crisis. This reflected the fact that the company’s services are delivered by 13,700 interpreters who were already working from home before the pandemic and were therefore able to ensure the smooth, uninterrupted flow of business. OTHER INCOME STATEMENT ITEMS EBIT amounted to €555 million for the year, versus €621 million in 2019. It included: • amortization of acquisition-related intangible assets in an amount of €104 million, versus €109 million in 2019; • €37 million in accounting expenses relating to performance share plans; • €37 million in other non-recurring accounting expenses, corresponding to impairment losses on goodwill recognized mainly on the French-speaking operations. The financial result represented a net expense of €88 million, versus €90 million in 2019. Interest on financial liabilities was down sharply, from €58 million in 2019 to €45 million. Income tax expense came to €143 million. The Group’s average effective tax rate was 30.6%, versus 24.7% in 2019, due to impairment losses on goodwill and an unfavorable mix effect stemming from sustained growth of business in countries with higher tax rates. Net profit – Group share totaled €324 million, versus €400 million the previous year. Diluted earnings per share came to €5.52 in 2020, compared with €6.81 in 2019. CASH FLOWS AND FINANCIAL STRUCTURE Net free cash flow after lease expenses, interest and tax paid amounted to €487 million, versus €321 million the year before, representing an increase of +51.7%. The change in consolidated working capital requirement over the year was an inflow of €14 million, compared with an outflow of €148 million in 2019. This primarily reflects the close attention paid throughout the year to sales outstanding, as well as the postponement of certain social security contribution payments because of the health crisis. Net capital expenditure amounted to €254 million, or 4.4% of revenue, versus €252 million and 4.7% in 2019. Excluding the impact of outlays to deploy work-from-home solutions during the health crisis (€49 million), net capital expenditure was down year-on-year. It was nevertheless maintained at a high level, reflecting the robust growth in demand in the Group's markets. After the payment of €141 million in dividends, net debt stood at €2,274 million at December 31, 2020, down from €2,665 million one year earlier. In April 2020, S&P confirmed Teleperformance’s investment-grade credit rating of BBB- with a stable outlook, reflecting the Group’s financial strength and securing its ability to diversity its sources of financing under the best possible conditions. 2020 OPERATING HIGHLIGHTS Management of the Covid-19 health crisis The global health crisis caused by Covid-19 has led many countries to impose lockdown measures and travel bans. As a result, the global economy has entered a phase of systemic crisis. In light of this exceptional situation, the Group has taken a wide range of measures to meet its priorities – ensuring employee safety, maintaining jobs, continuing to serve its clients and preserving its financial strength – in full compliance with instructions from authorities in each country where it operates. - Implementation of a crisis management organization, which notably included the deployment of a dedicated internal and external communication system and daily updates on the situation and its impact on Group operations. - Compliance with the hygiene and social distancing standards set by local authorities and with the guidelines and recommendations issued by the World Health Organization (WHO) at all Group facilities. - Deployment of work-at-home solutions in record time, with more than 200,000 home-based jobs created in just two months at the height of the crisis. - Implementation and continued operation of essential services hotlines, notably to support governments worldwide in the fight against Covid-19. - Enhanced liquidity. Agreement signed to acquire Health Advocate On October 27, 2020, Teleperformance announced the signing of an agreement to acquire Health Advocate. With the acquisition of this US-based company, a leader in consumer health management business services and digital solutions integration, Teleperformance will significantly strengthen its strong added-value Specialized Services business portfolio. Health Advocate is a leading US-based, consumer-focused health platform for the employer market. Founded in 2001 and headquartered in Plymouth Meeting, Pennsylvania, Health Advocate generates revenue of US$140 million and adjusted EBITDA of US$50 million, representing a margin of 36%. The transaction is expected to close in the second quarter of 2021, subject to receipt of certain regulatory approvals and other customary closing conditions. A record year for “top employer” certifications As of December 31, 2020, Teleperformance, which has made the well-being of its employees a key priority worldwide, had been certified as a first-rate employer by independent experts such as Great Place to Work in 28 countries: Albania, Argentina, Brazil, China, Colombia, Costa Rica, Dominican Republic, Egypt, El Salvador, Germany, Greece, India, Indonesia, Kosovo, Madagascar, Malaysia, Mexico, Morocco, Peru, Philippines, Portugal, Russia, Saudi Arabia, Spain, Tunisia, United Arab Emirates, United Kingdom and the United States. These certifications cover 87% of the Group’s global workforce, versus 70% in 2019 (22 countries certified). Expansion of the onsite workstation base In 2020, Teleperformance continued to deploy its strategy of expanding worldwide, with the installation of around 14,000 new workstations New workstations installed in new facilities in: - the English-speaking & Asia-Pacific (EWAP) region: South Africa, the United Kingdom and the Philippines; - the Ibero-LATAM region: Brazil, Colombia, Mexico and Spain; - the Continental Europe & MEA (CEMEA) region: Greece, Egypt and Russia; - the India & Middle East region: India. Increase in the number of workstations in existing facilities in: - the English-speaking & Asia-Pacific (EWAP) region: in the United States and Malaysia; - the Ibero-LATAM region: in Brazil; - the Continental Europe & MEA (CEMEA) region: in Turkey, Egypt, Sweden and Madagascar; - the India & Middle East region: in India. Development of work-at-home solutions and the TP Cloud Campus At the height of the crisis, Teleperformance set up more than 200,000 home-based workstations for Group agents in just two months, to help fight the spread of Covid-19. At the end of 2020, more than 250,000 Group employees were working from home compared to less than 10,000 employees before the health crisis. Deployment of the TP Cloud Campus (TPCC) solution was also stepped up during the year. TPCC can be considered an advanced, integrated version of the conventional work-at-home model, providing a solution for managing the customer experience remotely, for the benefit of teams and management. It also serves as a global standard, ensuring consistency across all of the Group’s remote operations worldwide. TPCC solution is now deployed in 32 countries. The many features available include: virtual talent recruitment, training, development, coaching, team building, customer interactions, quality control, management and an environment conducive to wellness and a rewarding social life for employees. This gaming-based solution also provides employees with entertainment, learning and networking opportunities, as part of Teleperformance’s new “campus life”. The value proposition for clients is based on the best possible support to ensure business continuity, improved agent performance, enhanced data security, unparalleled global flexibility and the ability to interact at any time with dedicated Teleperformance teams. OUTLOOK 2021 financial objectives Thanks to dynamic business development in 2020 and the continued acceleration of its transformation, Teleperformance has started 2021 with confidence and is targeting: - Like-for-like revenue growth of at least +9.0% - EBITA margin before non-recurring items of more than 14.0% - Integration of Health Advocate during the second quarter The Group’s first-half 2021 performance will benefit, in particular, from the very strong sales momentum observed throughout 2020 and from the favorable basis of comparison created by the onset of the global health crisis in March 2020. 2022 financial objectives Confident in its ability to continue delivering effective solutions to meet its clients’ constantly changing needs, Teleperformance is also maintaining its financial targets for 2022: Revenue of around €7 billion, including acquisitions in high-value services An EBITA margin of around 14.5% --------------------------- DISCLAIMER The consolidated financial statements have been audited and their corresponding report will be issued at a later date. All forward-looking statements are based on Teleperformance management’s present expectations of future events and are subject to some factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of these factors and uncertainties, please refer to the “Risk Factors” section of our Registration Document, available at www.teleperformanceinvestorrelations.com. Teleperformance undertakes no obligation to publicly update or revise any of these forward-looking statements. CONFERENCE CALL WITH ANALYSTS AND INVESTORS A conference call and webcast will be held today at 8:00 PM CET. The webcast will be available live or for delayed viewing at: https://channel.royalcast.com/landingpage/teleperformance/20210225_1/ The annual financial report and presentation materials will be available after the conference call on http://www.teleperformanceinvestorrelations.com/en-us at: http://www.teleperformanceinvestorrelations.com/en-us/press-releases-and-documentation/financial-results PROVISIONAL INVESTOR CALENDAR First-quarter 2021 revenue: April 21, 2021 Annual General Meeting: April 22, 2021 ABOUT TELEPERFORMANCE GROUP Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach. The Group's 383,000 employees, based in 83 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2019, Teleperformance reported consolidated revenue of €5,732 million (US$ 6.5 billion, based on €1 = $1.12) and net profit of €324 million. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC Large 60, CAC Next 20, CAC Support Services, STOXX 600, SBF 120, S&P Europe 350 and MSCI Global Standard. They have also been included in the Euronext Vigeo Eurozone 120 index since December 2015 and the FTSE4Good Index since June 2018 with regard to the Group's performance in corporate responsibility. For more information: www.teleperformance.com / Follow us on Twitter @teleperformance APPENDICES APPENDIX 1 – QUARTERLY AND HALF-YEARLY REVENUE BY ACTIVITY Q4 2020 Q4 2019 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,471 1,258 +26.3% +16.9% English-speaking & Asia-Pacific (EWAP) 506 474 +15.7% +6.7% Ibero-LATAM 427 377 +27.3% +13.3% Continental Europe & MEA (CEMEA) 416 281 +50.2% +48.0% India & Middle East** 122 126 +6.4% -3.6% SPECIALIZED SERVICES 173 181 +2.7% -4.3% TOTAL 1,644 1,439 +23.3% +14.2% Q3 2020 Q3 2019 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,265 1,171 +14.9% +8.0% English-speaking & Asia-Pacific (EWAP) 429 440 +0.0% -2.5% Ibero-LATAM 400 338 +34.9% +18.2% Continental Europe & MEA (CEMEA) 321 266 +23.0% +20.6% India & Middle East** 115 127 +0.6% -9.3% SPECIALIZED SERVICES 163 181 -4.6% -9.6% TOTAL 1,428 1,352 +12.3% +5.6% Q2 2020 Q2 2019 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,165 1,115 +7.9% +4.5% English-speaking & Asia-Pacific (EWAP) 425 401 +4.9% +6.0% Ibero-LATAM 355 329 +18.8% +7.9% Continental Europe & MEA (CEMEA) 288 257 +12.9% +12.1% India & Middle East** 97 129 -19.8% -24.3% SPECIALIZED SERVICES 142 178 -21.0% -20.2% TOTAL 1,307 1,293 +3.8% +1.1% Q1 2020 Q1 2019 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,179 1,105 +6.8% +6.6% English-speaking & Asia-Pacific (EWAP) 431 400 +4.8% +7.8% Ibero-LATAM 356 316 +18.1% +12.5% Continental Europe & MEA (CEMEA) 274 263 +3.9% +4.2% India & Middle East** 118 126 -7.0% -6.6% SPECIALIZED SERVICES 173 166 +2.2% +4.9% TOTAL 1,352 1,271 +6.2% +6.4% * Digital Integrated Business Services ** Ex-Intelenet operations in the Middle East APPENDIX 2 – SIMPLIFIED CONSOLIDATED FINANCIAL STATEMENTS CONSOLIDATED INCOME STATEMENT € millions 2020 2019 5 732 5 355 9 2 -3 846 -3 489 -741 -708 -26 -22 -205 -188 -104 -109 -13 -11 -175 -175 -37 -2 -37 -25 -2 -7 555 621 4 6 -45 -58 -45 -46 -86 -98 -2 8 -88 -90 467 531 -143 -131 324 400 324 400 5.52 6,86 5.52 6,81 CONSOLIDATED BALANCE SHEET € millions 12.31.2020 12.31.2019 2 106 2 340 951 1 142 620 689 569 578 53 57 45 35 4 344 4 841 105 178 1 307 1 223 197 167 75 63 996 418 2 680 2 049 7 024 6 890 12.31.2020 12.31.2019 147 147 575 575 -386 10 2 073 1 836 2 409 2 568 0 1 2 409 2 569 30 27 512 564 2 196 2 083 236 278 2 974 2 952 63 32 114 192 227 173 675 536 162 168 400 268 1 641 1 369 7 024 6 890 CONSOLIDATED CASH FLOW STATEMENT € millions 2020 2019 324 400 143 131 34 46 45 46 608 501 -179 -155 975 969 14 -148 989 821 -258 -252 4 1 1 -253 -251 -10 -1 -24 -141 -111 -37 -41 -212 -208 1 333 1 489 -1 103 -1 575 -161 -480 575 90 9 -14 409 333 993 409 APPENDIX 3 – GLOSSARY - ALTERNATIVE PERFORMANCE MEASURES Change in like-for-like revenue: Change in revenue at constant exchange rates and scope of consolidation = [current year revenue - last year revenue at current year rates - revenue from acquisitions at current year rates] / last year revenue at current year rates. FY 2019 revenue 5,355 Currency effect -217 FY 2019 revenue at constant exchange rates 5,138 Like-for-like growth 594 Change in scope 0 FY 2020 revenue 5,732 EBITDA before non‑recurring items or current EBITDA (Earnings before Interest, Taxes, Depreciation and Amortizations): Operating profit before depreciation & amortization, amortization of intangible assets acquired as part of a business combination, goodwill impairment charges and non-recurring items. 2020 2019 Operating profit 555 621 Depreciation and amortization 205 188 Depreciation of right-of-use of leased assets 175 175 Depreciation of right-of-use of leased assets – personnel related 13 11 Amortization of intangible assets acquired as part of a business combination 104 109 Goodwill impairment 37 2 Share-based payments 37 25 Other operating income and expenses 2 7 EBITDA before non-recurring items 1,128 1,138 EBITA before non‑recurring items or current EBITA (Earnings before Interest, Taxes and Amortizations): Operating profit before amortization of intangible assets acquired as part of a business combination, goodwill impairment charges and non-recurring items. 2020 2019 Operating profit 555 621 Amortization of intangible assets acquired as part of a business combination 104 109 Goodwill impairment 37 2 Share-based payments 37 25 Other operating income and expenses 2 7 EBITA before non-recurring items 735 764 Non‑recurring items: Principally comprises restructuring costs, incentive share award plan expense, costs of closure of subsidiary companies, transaction costs for the acquisition of companies, and all other expenses that are unusual by reason of their nature or amount. Net free cash flow: Cash flow generated by the business - acquisitions of intangible assets and property, plant and equipment net of disposals - financial income/expenses. 2020 2019 Net cash flow from operating activities 989 821 Acquisition of intangible assets and property, plant and equipment -258 -252 Proceeds from disposals of intangible assets and property, plant and equipment 4 0 Loans repaid 1 1 Lease payments -212 -208 Financial income/expense -37 -41 Net cash flow from financing activities 487 321 Net debt: Current and non-current financial liabilities - cash and cash equivalents 31.12.2020 31.12.2019 Non-current liabilities Financial liabilities 2,196 2,083 Current liabilities Financial liabilities 400 268 Lease liabilities (IFRS 16) 674 732 Cash and cash equivalents -996 -418 Net debt 2,274 2,665 Diluted earnings per share (net profit attributable to shareholders divided by the number of diluted shares and adjusted): Diluted earnings per share is determined by adjusting the net profit attributable to ordinary shareholders and the weighted average number of ordinary shares outstanding by the effects of all potentially diluting ordinary shares. These include convertible bonds, stock options and incentive share awards granted to employees when the required performance conditions have been met at the end of the financial year. NB: The Alternative Performance Measures (APMs) are defined in Appendix 3

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris: TEP), a leading global group in digitally integrated business services, today released its revenue for the first quarter of 2020 (period from January 1 to March 31, 2020) and has provided an update on the impact on its business of the Covid-19 global health crisis. Key figures Revenue: €1,352 million, up +6.4% on a reported basis versus first-quarter 2019 and up +6.2% like-for-like* Over 155,000 employees currently working at home, i.e., 66% of the Group’s operational workforce in its core business, versus c.5,000 employees at end-2019 100% compliance with hygiene standards and social distancing policies introduced by governments in the Group's 80 host countries 90% of the Group’s clients served by home-working employees in compliance with safety and service quality standards More than €1.5 billion+ in liquidity including new sources of financing for €655 million An investment-grade credit rating of BBB- with a stable outlook confirmed by S&P on April 14 A cost adaptation program of around €250 million to adjust to the new business environment and the suspension of development investment, and acquisition projects * At constant exchange rates and scope of consolidation Commenting on this performance, Teleperformance Chairman and Chief Executive Officer Daniel Julien said: “Our performance for the quarter was solid, driven by like-for-like growth in our businesses of more than +6%, despite the effect of Covid-19 on our operations and its intensification from mid-March. The gradual implementation of strict lockdowns around the world has made it extremely difficult for us to serve our clients as sites have closed or scaled back operations. The Group has responded quickly to this unprecedented crisis by addressing three priorities: protecting employees and jobs, supporting clients’ businesses through this testing time and guaranteeing the Group’s long-term financial strength. The challenge has been tackled successfully under difficult circumstances, with notably the creation of around 150,000 work-at-home positions within a six-week period and jobs thereby maintained, 100% compliance with hygiene and social distancing standards and policies in force across all sites in the 80 countries where we operate, as well as nearly seven million masks for the entire on-site workforce. This energetic response is also part of a broader commitment to help people deal with the current crisis on a daily basis, particularly with the management of essential services, including Covid-19 hotlines set up in 13 countries across all continents and a large number of online services that are proving vital during the lockdown, from healthcare, banking and insurance to e-tailing, home delivery and communications. Many clients have applauded these developments and the Group’s expertise, notably in the fast and agile deployment of work-at-home solutions worldwide. With a liquidity position that has now more than doubled and a credit rating of BBB- confirmed by S&P, the Group’s financial strength is guaranteed and our ability to finance our operations over the next 18 months is assured. Although the second quarter is expected to be more challenging in light of the current situation, the Group is well prepared to tackle the second half of the year with confidence, to help its existing clients’ resume their activities and to support new clients acquired during the crisis. We would like to thank our employees, clients and partners for their involvement and support in the fight against Covid-19 from which the Group will ultimately emerge stronger.” I. Covid-19: measures taken to weather the global health crisis, and outcomes A dedicated internal organization led by Teleperformance’s Chairman and Chief Executive Officer and its Executive Committee, in close collaboration with its Board of Directors, has been set up to monitor the course of the epidemic and its impact on the Group’s operations as well as the implementation of operational measures designed to weather the crisis. The organization comprises a new global task force known as the Crisis Transformation Committee (CTC), bringing together key Group managers below the age of 45. This new ecosystem also enables regular and efficient communication during the crisis with all Group employees as well as external stakeholders, notably employee representatives, clients and shareholders. Measures to protect employees For large employers around the world, Covid-19 is an extreme challenge. The Group has demonstrated its commitment since the beginning of the pandemic. A strict hygiene protocol has been implemented across the Group since February, in addition to social distancing rules. The rapid, large-scale development of work-at-home capabilities, now being used by over 155,000 employees, i.e., 66% of the operational workforce, was one of the main initiatives taken by the Group to protect its employees. This was done in order to significantly increase space between employees remaining on site and thereby comply with social distancing standards. Regular disinfection of equipment, body temperature screening for everyone entering Teleperformance sites and the provision of hand sanitizer in large quantities are some of the efficient ways in which the Group has safeguarded on-site health and safety since the crisis began. In addition to these measures, nearly seven million masks are being made available to the workforce. In a press release dated April 1, 2020, Teleperformance’s European Works Council, which brings together trade union representatives from 22 countries, applauded the measures taken by the Group and gave positive feedback on its commitment to hygiene standards and employee protection at the Group’s European sites; among these are important workforce contributors such as Greece, Portugal, Spain and France. The Group is a leading global reference for work environments. Teleperformance operations are currently recognized as top employers in 20 countries by third party evaluators including: Albania, Argentina, Brazil, China, Colombia, Costa Rica, Dominican Republic, El Salvador, Germany, India, Kosovo, Madagascar, Malaysia, Mexico, Morocco, Philippines, Portugal, Saudi Arabia, Tunisia and United Arab Emirates. In April, the “Great Place to Work” award received by Teleperformance in India was the Group's 10th employer recognition award since the start of the year. In total, 70% of the Group’s employees now work at a subsidiary certified as a “Great Place to Work”. Measures to protect jobs Through the rapid development of home working, the Group has demonstrated its commitment to protecting jobs, particularly in countries that do not have a strong social protection system. This strategy has made it possible to significantly reduce the negative effects of site closures on employment, such as in India and Tunisia, further to lockdown. Measures to support clients’ operations, businesses and governments during the current crisis, often through essential services Teleperformance has deployed work-at-home arrangements to not only guarantee that its sites comply with social distancing policies, but also to ensure business continuity for its clients, in accordance with data security standards and certifications. Resulting from its closeness to clients, this strategy has been a success, as 90% of clients are now served through work-at-home solutions. Teleperformance’s operations have continued without any lasting or significant interruption during the pandemic because the Group is well-practiced in managing essential services. The Group thus supplies critical back-office services in essential businesses such as healthcare, finance and banking, e-tailing, communications, transportation and logistics, information technology, energy and public services. A certain number of countries, notably the United Kingdom, the United States, Colombia, Malaysia and Italy, consider the contact center business to be an essential activity. During the crisis, Teleperformance is also ensuring that Covid-19 hotline services are available in 13 countries around the world. Measures to protect the Group and bolster liquidity The Group has launched a cost reduction program of around €250 million and suspended its investment program until further notice. In addition, Teleperformance secured additional lines of credit on April 15, 2020 for €655 million. This fresh liquidity supplements currently available undrawn lines of credit totaling €500 million. The Group now has more than €1.5 billion in available cash, including cash reserves, to cope with crisis contingencies. Lastly, on April 14, 2020, S&P confirmed Teleperformance’s BBB- rating - Investment Grade - with a stable outlook, thus recognizing its financial strength and enabling the Group to retain its capacity to diversify its sources of financing under attractive conditions. II. Consolidated revenue € millions 2020 2019 % change Reported Like-for-like Average exchange rate €1 = US$1.10 €1 = US$1.14 First quarter 1,352 1,271 +6.4% +6.2% In the first two months of the first quarter, the Group’s activities saw sustained growth above +7% like-for-like, in line with the full-year financial targets announced with the release of the 2019 annual results on February 20, 2020, whose suspension was announced in a press release at the end of March. The Covid-19 crisis gave rise to market disruption starting mid-March, the extent of which has varied depending on the country and client segment. Operations were therefore stable overall in March compared to the prior-year period. Consolidated revenue came in at €1,352 million for the first quarter of 2020, representing a year-on-year increase of +6.2% at constant exchange rates and scope of consolidation (like-for-like) and +6.4% as reported. The gap between reported and like-for-like figures was attributable to a slightly favorable +€2 million currency effect, with gains in the US dollar mainly offset by declines in the Brazilian real, the Colombian peso and the Argentine peso against the euro. III. Revenue by activity Q1 2020 Q1 2019 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,179 1,105 +6.8% +6.6% English World & Asia-Pacific (EWAP) 431 400 +4.8% +7.8% Ibero-LATAM 356 316 +18.1% +12.5% Continental Europe & MEA (CEMEA) 274 263 +3.9% +4.2% India & Middle East** 118 126 -7.0% -6.6% SPECIALIZED SERVICES 173 166 +2.2% +4.9% TOTAL 1,352 1,271 +6.2% +6.4% *Digital Integrated Business services (D.I.B.S.) **Ex-Intelenet activities in the Middle East Core Services & Digital Integrated Business Services (D.I.B.S.) Core Services & D.I.B.S. revenue amounted to €1,179 million in first-quarter 2020, a year-on-year increase of +6.8% like-for-like. As reported, revenue was up +6.6%. Like-for-like growth took a sharp downturn in March in every operating region due to the Covid-19 pandemic, while the first two months saw a sustained improvement in business. Revenue growth nevertheless remained positive in March as a whole, although limited compared with the prior-year period. It was uneven across regions: the best performances were achieved in the Ibero-LATAM region, while business in the India & Middle East region contracted significantly, particularly after sites were shut down due to lockdown. English World & Asia-Pacific (EWAP) In first-quarter 2020, revenue for the region came to €431 million, up +4.8% like-for-like and +7.8% as reported, due to a favorable currency effect stemming from the US dollar’s rise against the euro. The region reported satisfactory revenue growth in the first two months of the year. Revenue continued to grow very slightly in March, despite the initial impacts of Covid-19 on operations in North America. In North America, the health crisis weighed on most segments in March, except for the healthcare, Internet services and automotive industries, which benefited from the rapid ramp-up of recently awarded contracts. In the United States, 90% of employees currently work at home. Operations in Asia progressed at a satisfactory pace. In Malaysia, a country where the contact center industry is not affected by lockdown, growth was very strong throughout the quarter. China returned to solid revenue growth in March as the gradual return to normalcy began with the lifting of the strictest of health measures. While revenue from operations in the United Kingdom declined this quarter in an uncertain economic environment due to Brexit, they grew in March as they were supported by the implementation of Covid-19 hotline services for the government. Ibero-LATAM First-quarter 2020 revenue for the Ibero-LATAM region amounted to €356 million, a year-on-year increase of +18.1% like-for-like. On a reported basis, growth came out at +12.5%, primarily reflecting the decline in the Brazilian real, the Colombian peso and the Argentine peso against the euro. March was impacted by Covid-19, with a slowdown in growth compared with the first two months in the year. Organic growth remained in the double digits during the month, the main contributors being Colombia, Brazil, and nearshore business in Mexico and Spain. In terms of business segments, financial services, e-tailing and the Internet services industry expanded at a good pace. The Group quickly implemented work-at-home solutions in order to meet its clients’ needs. Business in the region is currently seeing the best penetration rate for home working (nearly 80%) compared with other Group regions. Portugal’s rate is close to 100%. Continental Europe & MEA (CEMEA) In the CEMEA region, revenue rose by +3.9% like-for-like to €274 million, or by +4.2% as reported. In March, growth was sluggish in the CEMEA region although the impact of Covid-19 was less harsh than in other Group regions. This reflects highly contrasting situations from one country, or one industry, to another. In the countries with the strictest lockdown policies, such as Italy and Tunisia, business contracted sharply during the month. In other countries, the Group’s activities saw steady increases based on a satisfactory sales performance with multinational clients, particularly in the online entertainment and e-tailing segments. This was the case of multilingual hubs in Greece and operations in Scandinavia (Sweden and Denmark) as well as in Turkey, Egypt and Russia, where the Group recently opened new sites. India & Middle East In the first quarter of 2020, operations in the India & Middle East region generated €118 million in revenue, down -7.0% like-for-like, and -6.6% as reported, from the prior-year period. Activities in March contracted sharply. This decline is mainly due to the drastic lockdown measures introduced in India, with a number of site closures during the month impacting the financial services and transportation segments in particular. The rapid expansion of work-at-home solutions to meet client demand has helped minimize this impact. To date, nearly 60% of the agents in India work at home. The number of terminations of less profitable domestic contracts in India that began at the end of 2019 has increased due to the pandemic. International offshore contracts have been prioritized in the gradual implementation of work-at-home solutions. Specialized Services In the first quarter of 2020, revenue rose +4.9% as reported from the prior-year period to €173 million, or +2.2% like-for-like. Favorable currency effect isdue to the rise in the US dollar against the euro. The month of March saw a significant decline due mainly to the abrupt fall of the TLScontact's visa application management business in light of travel bans and border shutdowns, and to a lesser extent, the slowdown in growth for LanguageLine Solutions. The LanguageLine Solutions business was the main contributor and growth driver in Specialized Services during the quarter. This business mobilizes a network of 11,000 interpreters working from home to ensure business continuity without interruption of service. From January 1 to mid-March, the company reported high levels of growth that exceeded expectations. Growth slowed down in March due to the impact of Covid-19 on the healthcare sector. Many medical procedures (non-emergency surgery, follow up appointments, etc.) and anything else non critical were postponed as a result of social distancing and lockdown. TLScontact’s visa application management services reported a sharp decline in revenue for the quarter, notably in March, when operations were reduced by half. Revenue from the Group's debt collection operations in North America were down year-on-year in the first quarter of 2020. IV. Outlook The Covid-19 environment remains an exceptional and highly uncertain one and the expectation is that business will decrease in the second quarter. The costs associated with the rapid ramp-up of work-at-home solutions and the impact of site shutdowns will weigh on the Group’s margin in the first half of the year, despite the activation of a cost reduction annual program of around €250 million. Teleperformance is nevertheless fully organized to overcome the crisis and is well prepared to manage its aftermath, having succeeded in adapting its portfolio of delivery solutions at the global level. As the global leader in its core business, the Group is continuing its sales drive despite the current context by increasing its market share through adapted, global solutions in a market in troubles. The Group confirms the decision taken at the end of March not to announce financial targets for 2020 at this time. The Group is however looking to the second half of the year with confidence to help its existing clients resume operations and support new clients acquired during the crisis. Disclaimer All forward-looking statements are based on Teleperformance management’s present expectations of future events and are subject to a number of factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of these factors and uncertainties, please refer to the “Risk Factors” section of our Registration Document, available at www.teleperformance.com. Teleperformance undertakes no obligation to publicly update or revise any of these forward-looking statements. Conference call with analysts and investors Tuesday, April 28, 2020 at 6:15 PM CET A replay of the conference call will be available for subsequent listening on Teleperformance’s website, along with the relevant documentation, in the Investor Relations section under Quarterly Information (www.teleperformance.com), and by clicking on the following link: http://www.teleperformanceinvestorrelations.com/en-us/press-releases-and-documentation/quarterly-information Provisional investor calendar Annual General Meeting: June 26, 2020 First-half 2020 results: July 29, 2020 Third-quarter 2020 revenue: November 3, 2020 À propos du groupe Teleperformance Teleperformance (TEP - ISIN: FR0000051807 - Reuters: TEPRF.PA - Bloomberg: TEP FP), un leader mondial des services aux entreprises en solutions digitales intégrées, est le partenaire stratégique des plus grandes entreprises du monde dans de nombreux secteurs. Le groupe propose une offre de services One-Office composée de trois grandes familles de solutions à forte valeur ajoutée : la gestion de l’expérience client, les services de back-office et le conseil en processus métiers (knowledge services). Ces solutions digitales intégrées garantissent des interactions clients réussies et des processus métiers optimisés reposant sur une approche intégrée High Tech-High Touch unique. Les 331 000 collaborateurs du groupe, répartis dans 80 pays, prennent en charge des milliards de connexions en plus de 265 langues et sur plus de 170 marchés dans une démarche d’excellence Simpler, Faster, Safer*. Cette mission s’appuie sur l’utilisation de solutions technologiques fiables, flexibles et intelligentes, des normes de sécurité et de qualité les plus élevées du secteur, dans une approche de Responsabilité sociétale des entreprises (RSE) d’excellence. En 2019, Teleperformance a réalisé un chiffre d'affaires consolidé de 5 355 millions d'euros (6 milliards de dollars US, sur la base d’un taux de change de 1 euro = 1,12 dollar US) et un résultat net de 400 millions d’euros. Les actions Teleperformance, cotées sur Euronext Paris, compartiment A, sont éligibles au service de règlement différé et appartiennent aux indices : CAC Large 60, CAC Next 20, CAC Support Services, STOXX 600, SBF 120, S&P Europe 350, MSCI Global Standard. L’action Teleperformance fait également partie de l’indice Euronext Vigeo Eurozone 120 depuis décembre 2015 et de l’indice FTSE4Good depuis juin 2018, dans les domaines de la Responsabilité sociétale des entreprises. * Plus simple, plus rapide, plus sûr. Pour plus d’informations : www.teleperformance.com Pour suivre Teleperformance sur Twitter : @teleperformance N.B.: the Alternative Performance Measures (APMs) are defined in the Appendix Appendices Glossary - Alternative Performance Measures Change in like-for-like revenue: Change in revenue at constant exchange rates and scope of consolidation = [current year revenue - last year revenue at current year rates - revenue from acquisitions at current year rates] / last year revenue at current year rates. EBITDA before non‑recurring items or current EBITDA (Earnings before Interest, Taxes, Depreciation and Amortization): Operating profit before depreciation & amortization, amortization of intangible assets acquired as part of a business combination, goodwill impairment charges and non-recurring items. EBITA before non‑recurring items or current EBITA (Earnings before Interest, Taxes and Amortization): Operating profit before amortization of intangible assets acquired as part of a business combination, goodwill impairment charges and non-recurring items. Non‑recurring items: Principally comprises restructuring costs, incentive share award plan expense, costs of closure of subsidiary companies, transaction costs for the acquisition of companies, and all other expenses that are unusual by reason of their nature or amount. Net free cash flow: Cash flow generated by the business - acquisitions of intangible assets and property, plant and equipment net of disposals - financial income/expenses. Net debt: Current and non-current financial liabilities - cash and cash equivalents Diluted earnings per share (net profit attributable to shareholders divided by the number of diluted shares and adjusted): Diluted earnings per share is determined by adjusting the net profit attributable to ordinary shareholders and the weighted average number of ordinary shares outstanding by the effects of all potentially diluting ordinary shares. These include convertible bonds, stock options and incentive share awards granted to employees when the required performance conditions have been met at the end of the financial year.

PARIS--(BUSINESS WIRE)--Regulatory News: The Board of Directors of Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, met today and reviewed the consolidated and parent company financial statements for the year ended December 31, 2019. The Group also announced its financial results for the year. Strong growth in revenue and margins Revenue: €5,355 million, up +10.6% like-for-like*, up +20.6% as reported EBITDA before non-recurring items: €1,138 million, up +49.2% vs. 2018, for a margin of 21.2%** (+400 bps) EBITA before non-recurring items: €764 million, up +26.7% vs. 2018, for a margin of 14.3%** (+70 bps) Net profit - Group share: €400 million (+28.3%)** Diluted earnings per share: €6.81 (+28.7%)** Dividend per share: €2.40 (+26.3%)*** Operating highlights and key developments 23,000 workstations and around 25,000 net jobs created in 2019 Development of digital integrated solutions in all geographic regions Global launch of the Eagle Project, the Group’s enhanced cybersecurity program A stronger global management team with three new appointments: Bhupender Singh appointed President of Transformation, Agustin Grisanti promoted to co-Chief Operating Officer, in charge of CEMEA and Ibero-LATAM operations and Eric Dupuy appointed President of Global Business Development Launch of the Teleperformance Innovation Experience Center (T.I.E.C.) in Santa Clara, CA, in the heart of Silicon Valley, dedicated to innovation and the Group’s digital integrated solutions Expansion of the Corporate Social Responsibility (CSR) team and streamlining of procedures 2020 financial objectives: continued profitable growth Like-for-like* revenue growth of at least +7% Increase in EBITA margin before non-recurring items of at least +10 basis points 2020 objectives in line with 2022 objectives 2022 financial objectives confirmed Revenue of around €7 billion in 2022, including targeted acquisitions in high-value services Average like-for-like* growth of at least +7% per year over the 2020-2022 period An average annual increase in EBITA margin of at least +10 basis points over the 2020-2022 period * At constant exchange rates and scope of consolidation ** Including the impact over the year of applying IFRS 16 from January 1, 2019, as follows: +€208 million for EBITDA, +€22 million for EBITA before non-recurring items, +41 bps for EBITA margin before non-recurring items, - €18 million for net profit, and -€0.28 for diluted earnings per share *** Subject to shareholder approval at the next Annual General Meeting, to be held on April 16, 2020 2019 financial highlights € millions 2019* 2018 % change €1=US$1.12 €1=US$1.18 Revenue 5,355 4,441 +20.6% Like-for-like growth +10.6% EBITDA before non-recurring items 1,138 762 +49.2% % of revenue 21.2% 17.2% EBITA before non-recurring items 764 603 +26.7% % of revenue 14.3% 13.6% EBIT 621 485 +28.2% Net profit - Group share 400 312 +28.3% Diluted earnings per share (€) 6.81 5.29 +28.7% Dividend per share (€) 2.40** 1.90 +26.3% Net free cash flow 321 282 +13.8% * Applying IFRS 16 from January 1, 2019 had the following full-year impacts: +€208 million for EBITDA, +€22 million for EBITA before non-recurring items and for EBIT and +41 bps for EBITA margin before non-recurring items, -€18 million for net profit - Group share and -0.28 for diluted earnings per share ** Subject to shareholder approval at the next Annual General Meeting, to be held on April 16, 2020 Commenting on this performance, Teleperformance Chairman and Chief Executive Officer Daniel Julien said: “Once again, Teleperformance set new records for growth, profitability and job creation worldwide in 2019. We embraced digital transformation by combining high-touch and high-tech strategies to deliver an enhanced, more personalized customer experience that is ‘simpler, safer, faster’. With revenue of €5,355 million, or US$6 billion*, we consolidated our global leadership in outsourced omnichannel customer experience management by integrating digital solutions. On the back of our financial position and our results, we are investing in support of our clients, including in cybersecurity and artificial intelligence, while also developing high-quality work environments, promoting our employees and paying out a healthy dividend to our shareholders. We are a conscious, proactive corporate citizen. As proof of that fact, we have earned recognitions, by Vigeo and MSCI, as well as Great Place to Work and Best Place to Work honors on numerous occasions: 70% of Teleperformance employees across five continents currently work at a subsidiary that has won a special distinction for the quality of its work environment. In 2020, we will remain committed to our growth project, to deepening our client partnerships and achieving progress alongside all our stakeholders. Our ambition is to become a leading reference worldwide, as a group delivering services that create value for consumers, clients, employees, partners and shareholders. We expect to continue growing by more than +7% like-for-like – far faster than the market – while also improving our margins, creating more jobs and making further progress on our CSR indicators. It’s up to us to shape the future, leveraging a vision, energy and opportunities despite the challenges and risks, as always thanks to the enthusiasm and engagement of each and every contributor.” * based on €1 = $1.12 Consolidated revenue Revenue amounted to €5,355 million in the year ended December 31, 2019, representing a year-on-year increase of +10.6% at constant exchange rates and scope of consolidation (like-for-like) and of +20.6% as reported. The difference in the growth rates reflects a favorable currency effect of +€96 million, due mainly to the US dollar’s rise against the euro, and the +€338 million positive scope effect from the consolidation of ex‑Intelenet operations in the Group’s financial statements since October 1, 2018. Like-for-like growth continued to be supported by strong gains in the Core Services & D.I.B.S. business in every operating region, especially Ibero-LATAM. Specialized Services confirmed their return to robust growth in the second half. Fourth-quarter 2019 revenue stood at €1,439 million, an increase of +8.4% on a like-for-like basis compared with a high basis of comparison the prior-year period. On a reported basis, a favorable currency effect raised growth to +11.1% for the quarter. Revenue by activity(1) 2019 2018 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 4,650 3,815 +11.1% +21.9% English-speaking & Asia-Pacific (EWAP) 1,715 1,498 +6.0% +14.5% Ibero-LATAM 1,360 1,157 +18.5% +17.6% Continental Europe & MEA (CEMEA) 1,067 963 +10.2% +10.8% India & Middle East** 508 197 +13.0% n/m SPECIALIZED SERVICES 705 626 +7.6% +12.6% TOTAL 5,355 4,441 +10.6% +20.6% * of which D.I.B.S. 1,015 N/A N/A N/A ** Ex-Intelenet activities in the Middle East (1) According to the new business segment reporting presentation adopted on January 1, 2019 (see Appendix 3) Core Services & Digital Integrated Business Services (D.I.B.S.) Core Services & D.I.B.S. revenue amounted to €4,650 million in 2019, a year-on-year increase of +11.1% like‑for-like. On a reported basis, revenue ended the year up +21.9%, led by the consolidation of ex-Intelenet operations since October 1, 2018 and the favorable currency effect stemming from the US dollar’s rise against the euro. The strong like-for-like gain was supported in particular by the fast, steady growth in business throughout the year in the Ibero-LATAM region. The other regions – English-speaking & Asia-Pacific (EWAP), Continental Europe & MEA (CEMEA) and India & Middle East – contributed to this good performance to a lesser extent. Fourth-quarter 2019 like-for-like growth of +8.2% in revenue reflected an especially high basis of comparison, due to the ramp-up of a large number of new contracts in the final quarter of 2018, particularly in the English-speaking & Asia-Pacific and the Continental Europe & MEA regions. English-speaking & Asia-Pacific (EWAP) Regional revenue come to €1,715 million in 2019, up +6.0% like-for-like and +14.5% as reported, i.e., including the favorable currency effect stemming from the US dollar’s rise against the euro and the positive impact of the consolidation of ex-Intelenet operations. Like-for-like revenue growth in the fourth quarter came to +3.5%. In particular, operations in the region benefited in late 2018 from the renewed sales momentum in North America and the rapid ramp-up of the multilingual hub in Malaysia. Over the year, the North American operations capitalized on fast growth in demand from the healthcare segment, thanks to the deployment of digital transformation solutions for leading health insurance providers, particularly in the area of back-office processes. The fastest growing client segments and leading contributors to the business stream were e-tailing, transportation services and logistics, while the insurance, entertainment and automotive industries continued to ramp up rapidly. The contribution from the consumer electronics industry was down compared to the other client segments. The offshore operations in the Philippines, which primarily serve the North American market, trended upwards over the year. In Asia, the sustained growth in Malaysia reflected the success of the high tech, high touch approach embedded in the content moderation solutions deployed for leading social media companies. In the second half, revenue was also lifted by the start-up of new contracts for multilingual solutions in the consumer goods, insurance and transportation & logistics services industries. Revenue from operations in the United Kingdom declined over the year in a persistently uncertain economic environment. The new organization set up during the year is aimed at restoring the growth dynamic in 2020. Ibero-LATAM In 2019, revenue for the Ibero-LATAM region amounted to €1,360 million, a year-on-year increase of +18.5% like-for-like and of +17.6% as reported, mainly due to the decline in the Argentine peso, Colombian peso and Brazilian real against the euro. Like-for-like growth reached +22.5% in the fourth quarter, after a gradual pick up over the second half. Nearshore solutions represented a major regional growth driver, for example in Colombia, to serve leading digital economy clients in the transportation and other sectors, and in Mexico, notably in financial services and logistics. At the same time, domestic markets were dynamic, particularly in Colombia and Argentina, with the quick ramp-up in the financial services, consumer goods and automotive markets. In Portugal, the Group’s business is still being supported by the rapid expansion of multilingual hubs serving multinational clients in the Internet and online entertainment segments. The transportation and logistics markets are expanding very quickly too. Lastly, the Group continued to deliver solid performances in Brazil, particularly in the financial services and transportation segments. Continental Europe & MEA (CEMEA) In the CEMEA region, revenue rose by +10.2% like-for-like to €1,067 million in 2019, or by +10.8% as reported. Like-for-like revenue growth in the fourth quarter came to +2.5%. It includes a high basis of comparison, with the ramp-up of many new contracts in the fourth quarter 2018. Over the full year, growth was led by very strong contract wins from multinational clients and fast-growing local market leaders in a wide range of industries. The primary regional growth drivers were the online entertainment, e-tailing and financial services segments. Business continued to ramp up quickly in the automotive, transportation and logistics markets, but stalled in consumer electronics. By country, business was mainly driven by sustained growth in revenue in Greece (multilingual hubs), in Eastern Europe (Russia and Poland), where Teleperformance significantly increased its capacity in 2018, and in Turkey. Operations in France continued to deliver a satisfactory performance thanks to the ongoing ramp-up of new contracts, primarily in the energy and utilities segments. India & Middle East Operations in the India & Middle East region generated €508 million in revenue in 2019, up +13.0% like‑for‑like from the prior year. In the fourth quarter, like-for-like growth came to +2.6%, reflecting the completion of ramp-up on the significant new contracts that began in late 2018 and the termination of low-margin contracts in domestic activities in India. The satisfactory full-year like-for-like growth was attributable to the sustained, fast-paced expansion of TP India offshore activities, particularly in the transportation and travel services segment. Because the ex-Intelenet operations were first consolidated in the fourth quarter of 2018, the region’s 2019 like-for-like growth only includes their fourth-quarter contribution. Specialized Services In 2019, revenue from Specialized Services rose year-on-year by +7.6% like-for-like and by +12.6% as reported. In the fourth quarter, growth clearly gained momentum over the year, coming in at +9.5% like-for-like. After returning to more normative levels in the first half, growth in LanguageLine Solutions revenue gradually accelerated over the rest of the year. TLScontact’s visa application management services delivered solid growth, led by the satisfactory improvement in sales of value-added services to applicants seeking UK visas and a more favorable basis of comparison in the second half. Earnings by activity EBITDA before non-recurring items is higher than €1 billion for the first time at €1,138 million for the year, up +49.2% compared with 2018. Of the total, €208 million stemmed from the favorable impact of applying IFRS 16. EBITA before non-recurring items rose by +26.7% to €764 million from €603 million the year before. EBITA margin before non-recurring items widened by 70 basis points to 14.3%, from 13.6% in 2018. Excluding the impact of applying IFRS 16 from January 1, 2019, the margin improved by nearly 30 basis points. EBITA before non-recurring items by activity(1) 2019* 2018 € millions CORE SERVICES & D.I.B.S.* 539 409 % of revenue 11.6% 10.7% English-speaking & Asia-Pacific (EWAP) 154 131 % of revenue 9.0% 8.7% Ibero-LATAM 156 137 % of revenue 11.4% 11.8% Continental Europe & MEA (CEMEA) 89 68 % of revenue 8.3% 7.1% India & Middle East 81 26 % of revenue 16.0% 13.2% Holding companies 59 47 SPECIALIZED SERVICES 225 194 % of revenue 31.8% 30.9% TOTAL 764 603 % of revenue 14.3% 13.6% * In accordance with IFRS 16 (1) According to the new business segment reporting presentation adopted on January 1, 2019 (see Appendix 3) Core Services & D.I.B.S. Core Services & D.I.B.S reported EBITA before non-recurring items of €539 million in 2019, up from €409 million in 2018. The margin rose by +90 basis points to 11.6%, from 10.7% in the prior-year period. Excluding the positive impact of applying IFRS 16 from January 1, 2019, the margin was still significantly higher than a year earlier. The improvement was primarily due to the continued recovery in margins in the EWAP, CEMEA and India & Middle East regions. Margins in the Ibero-LATAM region remained high, despite a slight contraction due to the cost of starting up numerous new facilities. English-speaking & Asia-Pacific (EWAP) EBITA before non-recurring items in the EWAP region rose to €154 million from €131 million in 2018, while the margin widened to 9.0% from 8.7% the year before. Excluding the positive impact of applying IFRS 16 from January 1, 2019, the margin was relatively stable year-on-year. During the year, margin growth was supported by the ramp-up of recently signed contracts, relating in particular to domestic business in North America and multilingual solutions in Malaysia. However, this same growth was dampened, particularly in the second half, by weaker business in the United Kingdom and China, the gradual phase-out of operations in Australia and the investments committed by the Group to open up new markets, such as Japan. The Group is committed to improving its margins in the region in 2020. Ibero-LATAM EBITA before non-recurring items in the Ibero-LATAM region rose to €156 million in 2019 from €137 million the year before. Margin remained high, at 11.4%, though lower than in 2018. The contraction was due to the cost of ramping up major new sites, such as the new capacity brought on stream in Portugal and Colombia, and the expansion of existing facilities in Brazil. The Group is committed to maintaining its margin in the region in 2020. Continental Europe & MEA (CEMEA) In 2019, Teleperformance continued to improve the profitability of its operations in the CEMEA region, where EBITA before non-recurring items rose to €89 million from €68 million in 2018. Margin stood at 8.3% and, excluding the positive impact of applying IFRS 16 from January 1, 2019, it still showed a sharp improvement on the prior year, lifted by: - sustained strong, profitable growth in business with global and premium clients in a certain number of countries in Southern and Eastern Europe, such as Greece with its highly efficient multilingual solutions, Russia and Turkey; - ongoing margin recovery in French-speaking operations, led by robust growth in nearshore business. The Group’s objective is to continue improving its margins in the region in 2020. India & Middle East EBITA before non-recurring items in the India & Middle East region amounted to €81 million in 2019, versus €26 million the year before. The corresponding margin stood at 16.0% and, excluding the positive impact of applying IFRS 16 from January 1, 2019, it still showed a strong improvement on the prior year. The margin was lifted throughout the year by profitable growth in business at TP India. It also benefited from the positive impact of the first-time consolidation of the ex-Intelenet operations and the termination of low-margin domestic contracts at the end of the year. The Group is committed to improving its margins in the region in 2020. Specialized Services Specialized Services reported EBITA before non-recurring items of €225 million in 2019, versus €194 million the previous year. Margin widened to 31.8% from 30.9% in 2018 as reported and was up sharply for the year excluding the positive impact of applying IFRS 16 from January 1, 2019. The margin of Specialized Services benefited in full from the development of value-added services of TLScontact on behalf of the UK government and from highly profitable growth at LanguageLine Solutions. The Group’s objective is to maintain the high margin on its Specialized Services in 2020. Other income statement items EBIT amounted to €621 million for the year, versus €485 million in 2018. It included: • €109 million in amortization of acquisition-related intangible assets, versus €88 million the year before, with the increase resulting from the acquisition of Intelenet on October 1, 2018; • €25 million in accounting expenses relating to performance share plans; • €9 million in other non-recurring expenses, mainly including the last round of costs associated with changing the Group’s brand identity in late 2018; • the €22 million favorable impact from applying IFRS 16 from January 1, 2019. The financial result represented a net expense of €90 million, versus €50 million in 2018, and included a €46 million expense related to the application of IFRS 16. Restated for that impact, net financial expense declined over the year, reflecting the reduction in the Group’s net debt at December 31. Income tax expense amounted to €131 million, corresponding to an average tax rate of 24.7%, versus 28.0% in 2018. The decline was primarily attributable to the reduction in the corporate income tax rate in India during the year. Net profit - Group share totaled €400 million, up +28.3% over the year before, and included a -€18 million negative impact related to the application of IFRS 16. Diluted earnings per share came to €6.81 in 2019, versus €5.29 in 2018, and included an unfavorable impact of €0.28 per share from the application of IFRS 16. Cash flows and financial structure Cash flow after lease expenses, interest and tax paid amounted to €721 million, versus €527 million the year before. The strong growth in revenue very late in the year meant that working capital requirement ended 2019 at €148 million (outflow), compared with €49 million in 2018. Net capital expenditure amounted to €252 million, compared with €196 million in 2018, and represented 4.7% of revenue, up from 4.4% last year. The increase reflected the robust growth in demand in the Group's markets. Net free cash flow came to €321 million, up from €282 million in 2018. After the payment of €111 million in dividends, net debt stood at €2,665 million at December 31, 2019, including €730 million from the unfavorable impact of applying IFRS 16. The Group’s balance sheet is very solid, with a net debt-to-adjusted EBITDA ratio of 2.06x in 2019, excluding the impact of applying IFRS 16. 2019 operating highlights Extensions and new facilities In 2019, Teleperformance continued to deploy its strategy of expanding worldwide by creating more than 23,000 new workstations, out of which nearly 40% in the Ibero-LATAM region. New sites openings in: - the English-speaking & Asia-Pacific (EWAP) region: in the United States, Indonesia and the United Kingdom; - the Ibero-LATAM region: in Colombia, Portugal, Spain and Argentina; - the Continental Europe & MEA (CEMEA) region: primarily in Greece and Turkey; - the India & Middle East region: in India. Increase in the number of workstations in existing facilities in: - the English-speaking & Asia-Pacific (EWAP) region: in South Africa, the United States, the Philippines and the United Kingdom; - the Ibero-LATAM region: mainly in Brazil, Colombia, the Dominican Republic, El Salvador, Spain and Mexico; - the Continental Europe & MEA (CEMEA) region: mainly in Greece, Tunisia, Egypt, Turkey, Russia, and Albania. - the India & Middle East region: in India. Strengthening of the management organization with three new appointments Bhupender Singh, the former Chief Executive Officer of Intelenet, was appointed global President of Transformation following the creation of the new position in September 2019. Agustin Grisanti, President and Chief Operating Officer of the Ibero-LATAM zone, is now also in charge of operations for the CEMEA region. These key appointments reflect the commitment to strengthening the executive team to support the Group’s faster transformation into a leading global business services provider in integrated digital solutions. Eric Dupuy was appointed President of Global Business Development. Inauguration of the Teleperformance Innovation Experience Center (T.I.E.C.) in the heart of Silicon Valley In October 2019, Teleperformance inaugurated the Teleperformance Innovation Experience Center (T.I.E.C.) in Santa Clara, California. It is now showcasing the Group's global expertise and comprehensive innovative digital solutions. Global roll-out of a new cybersecurity program During the year, Teleperformance launched the Eagle Project to strengthen cybersecurity across all its operations worldwide, an issue that is a core component of its value proposition. In particular, the project involves conducting a major employee awareness-building and training campaign, embedding security into solution design and revamping the network architecture to improve risk identification. Consolidation of the CSR organization In January 2019, Teleperformance consolidated its corporate social responsibility (CSR) organization, with the expansion of the dedicated team and the strengthening if the procedures. This new organization is tasked with structuring and strengthening the Group’s CSR process worldwide, relying on the United Nations Global Compact, which the Group has pledged to support since 2011. The aim is also to better value the whole set of the Group’s CSR initiatives for all the stakeholders. Outlook 2020 financial objectives Based on its robust results and business performance to date, as well as the investments committed and initiatives undertaken to successfully execute its strategy of broadening its services portfolio and moving it up the value chain, Teleperformance is looking forward to 2020 with confidence and targets: - like-for-like revenue growth of at least +7.0%; - an increase in EBITA margin before non-recurring items of at least +10 basis points. The ramp-up pace of recently signed contracts, particularly in the CEMEA and EWAP regions, is expected to have a positive impact on revenue growth mainly starting in the second quarter of the year. The Group is also confident in its ability to continue to generate a strong level of cash flow during the year, enabling it to pursue its dynamic development strategy while maintaining strict financial discipline. 2022 financial objectives Teleperformance has confirmed its medium-term financial objectives: - revenue of around €7 billion in 2022, including targeted acquisitions in high-value services; - average like-for-like growth of at least +7% per year over the 2020-2022 period; - an average annual increase in EBITA margin of at least +10 basis points over the period. Analyst and Investor Information Meeting Friday, February 21, 2020 at 8:00 AM CET The meeting, which will be held in Paris, will be simultaneously webcast on the dedicated Teleperformance website for analysts and investors, http://www.teleperformanceinvestorrelations.com. The related presentation may also be downloaded from the site. The webcast will be available live or for delayed viewing at: https://channel.royalcast.com/teleperformance/#!/teleperformance/20200221_1 The annual financial report and related presentation will be available after the conference call on www.teleperformanceinvestorrelations.com, on the following page: http://www.teleperformanceinvestorrelations.com/en-us/press-releases-and-documentation/financial-results Provisional investor calendar Annual General Meeting: April 16, 2020 First-quarter 2020 revenue: April 28, 2020 First-half 2020 results: July 29, 2020 Third-quarter 2020 revenue: November 3, 2020 Disclaimer The consolidated financial statements have been audited and their corresponding report will be issued at a later date. All forward-looking statements are based on Teleperformance management’s present expectations of future events and are subject to some factors and uncertainties that could cause actual results to differ materially from those described in the forward-looking statements. For a detailed description of these factors and uncertainties, please refer to the “Risk Factors” section of our Registration Document, available at www.teleperformanceinvestorrelations.com. Teleperformance undertakes no obligation to publicly update or revise any of these forward-looking statements. About Teleperformance Group Teleperformance (TEP – ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), a leading global group in digitally integrated business services, serves as a strategic partner to the world’s largest companies in many industries. It offers a One Office support services model combining three wide, high-value solution families: customer experience management, back-office services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique, comprehensive high tech, high touch approach. The Group's 331,000 employees, based in 80 countries, support billions of connections every year in over 265 languages and 170 markets, in a shared commitment to excellence as part of the “Simpler, Faster, Safer” process. This mission is supported by the use of reliable, flexible, intelligent technological solutions and compliance with the industry’s highest security and quality standards, based on Corporate Social Responsibility excellence. In 2019, Teleperformance reported consolidated revenue of €5,355 million (US$ 6 billion, based on €1 = $1.12) and net profit of €400 million. Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC Large 60, CAC Next 20, CAC Support Services, STOXX 600, SBF 120, S&P Europe 350 and MSCI Global Standard. They have also been included in the Euronext Vigeo Eurozone 120 index since December 2015 and the FTSE4Good Index since June 2018 with regard to the Group's performance in corporate responsibility. For more information: www.teleperformance.com Follow us on Twitter @teleperformance APPENDICES Appendix 1 – Application of IFRS 16 concerning lease accounting from January 1, 2019 The accounting policies applied in the condensed consolidated interim financial statements as of June 30, 2019 are the same as those at June 30, 2018, with the exception of IFRS 16 concerning lease accounting which has been applied from January 1, 2019. As the group has elected to apply IFRS 16 using the modified retrospective approach, the 2018 comparative amounts have not been restated. Under IFRS 16, all lease contracts are now recognized on the statement of financial position, measured by discounting the future contractual lease payments to present value. This results in the recognition of a new specific non-current asset and financial liabilities. The “right-of-use” asset is depreciated on a straight-line basis over the expected lease term; the lease liability is increased by the interest expense of the period and reduced by the amount of lease payments. Appendix 2 – Quarterly and Half-Yearly Revenue by Activity Q4 2019 Q4 2018 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,258 1,135 +8.2% +10.8% English-speaking & Asia-Pacific (EWAP) 474 434 +3.5% +9.3% Ibero-LATAM 377 309 +22.6% +22.1% Continental Europe & MEA (CEMEA) 281 272 +2.5% +3.5% India & Middle East** 126 121 +2.6% +4.3% SPECIALIZED SERVICES 181 160 +9.5% +12.9% TOTAL 1,439 1,295 +8.4% +11.1% * of which D.I.B.S. 259 N/A N/A N/A Q3 2019 Q3 2018 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,171 919 +14.0% +27.5% English-speaking & Asia-Pacific (EWAP) 440 369 +12.0% +19.1% Ibero-LATAM 338 285 +18.5% +18.6% Continental Europe & MEA (CEMEA) 266 237 +10.8% +12.3% India & Middle East** 127 27 +21.7% n/m SPECIALIZED SERVICES 181 157 +10.7% +15.1% TOTAL 1,352 1,076 +13.5% +25.6% * of which D.I.B.S. 248 N/A N/A N/A Q2 2019 Q2 2018 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,115 884 +11.8% +26.2% English-speaking & Asia-Pacific (EWAP) 401 345 +6.1% +16.1% Ibero-LATAM 329 288 +16.2% +14.3% Continental Europe & MEA (CEMEA) 257 225 +13.8% +14.1% India & Middle East** 129 26 +23.7% n/m SPECIALIZED SERVICES 178 160 +6.3% +11.2% TOTAL 1,293 1,044 +10.9% +23.9% * of which D.I.B.S. 272 N/A N/A N/A Q1 2019 Q1 2018 % change € millions Like-for-like Reported CORE SERVICES & D.I.B.S.* 1,105 877 +11.1% +26.0% English-speaking & Asia-Pacific (EWAP) 400 349 +2.8% +14.5% Ibero-LATAM 316 275 +16.1% +14.8% Continental Europe & MEA (CEMEA) 263 229 +15.1% +14.6% India & Middle East** 126 23 +42.5% n/m SPECIALIZED SERVICES 166 149 +3.7% +11.1% TOTAL 1,271 1,026 +9.9% +23.9% * of which D.I.B.S. 235 N/A N/A N/A ** Ex-Intelenet activities in the Middle East Appendix 3 – Business Reporting Presentation Preamble: new presentation by region Further to the acquisition of Intelenet in October 2018, Teleperformance adopted a new organization of its operating regions on January 1, 2019, resulting in the creation of a new region – India & Middle East. It also altered the Group’s reportable segments. Summary of differences between the former and current business reporting presentations Former presentation by activity Entities deleted (-) vs. former presentation Entities added (+) vs. former presentation New presentation by activity CORE SERVICES CORE SERVICES & D.I.B.S. English-speaking & Asia-Pacific TP India INTELENET Philippines English-speaking & Asia-Pacific INTELENET USA INTELENET UK Ibero-LATAM INTELENET Guatemala Ibero-LATAM Continental Europe & MEA INTELENET Poland Continental Europe & MEA INTELENET INTELENET Philippines TP India India & Middle East INTELENET USA INTELENET UK PRAXIDIA* INTELENET Guatemala INTELENET Poland SPECIALIZED SERVICES PRAXIDIA* SPECIALIZED SERVICES * Praxidia has been grouped with Intelenet’s Knowledge Services operations, based in India. In addition, following the acquisition of Intelenet and the execution of the Group's strategy to deploy its digital solutions across the organization, Teleperformance's “digital” activities in each of the four Core Services regions now come under the umbrella of Digital Integrated Business Services (D.I.B.S.). In addition to the activities in the India & Middle East region, D.I.B.S. includes BPO activities, as well as e-mail, chat and social networks (content moderation) solutions of the Group. This business reporting presentation reflects the new organization to consider the upscaling of the solutions and the digitalization of the offering of Teleperformance to more effectively meet its clients’ needs in terms of their development and their digital transformation. Appendix 4 – Simplified Consolidated Financial Statements Consolidated income statement € millions 2019 2018 5 355 4 441 2 5 -3 489 -2 923 -708 -738 -22 -22 -188 -159 -109 -88 -11 -175 -2 -25 -23 -7 -8 621 485 6 4 -58 -60 -46 -98 -56 8 6 -90 -50 531 435 -131 -122 400 313 400 312 1 6.86 5.40 6.81 5.29 Consolidated balance sheet € millions 2 340 2 304 1 142 1 231 689 578 497 57 59 35 35 4 841 4 126 178 175 1 223 1 048 167 147 63 56 418 336 2 049 1 762 6 890 5 888 147 144 575 575 10 -58 1 836 1 556 2 568 2 217 1 8 2 569 2 225 27 22 564 2 083 2 224 278 306 2 952 2 552 32 90 192 130 173 147 536 531 168 268 213 1 369 1 111 6 890 5 888 Consolidated cash flow statement € millions 2019 2018 400 312 1 131 122 46 44 46 501 263 -155 -170 969 572 -148 -49 821 523 -252 -197 -1 1 1 10 -762 -251 -949 -10 -31 -24 -14 -111 -107 -5 -41 -45 -208 1 489 2 569 -1 575 -1 804 -480 563 90 137 -14 -87 333 283 409 333 Appendix 5 – Glossary - Alternative Performance Measures Change in like-for-like revenue: Change in revenue at constant exchange rates and scope of consolidation = [current year revenue - last year revenue at current year rates - revenue from acquisitions at current year rates] / last year revenue at current year rates. FY 2018 revenue 4,441 Currency effect 96 FY 2018 revenue at constant exchange rates 4,537 Like-for-like growth 480 Change in scope 338 FY 2019 revenue 5,355 EBITDA before non‑recurring items or current EBITDA (Earnings before Interest, Taxes, Depreciation and Amortizations): Operating profit before depreciation & amortization, amortization of intangible assets acquired as part of a business combination, goodwill impairment charges and non-recurring items. 2019 2018 Operating profit 621 485 Depreciation and amortization 188 159 Depreciation of right-of-use of leased assets 175 NA Depreciation of right-of-use of leased assets – personnel related 11 NA Amortization of intangible assets acquired as part of a business combination 109 88 Goodwill impairment 2 0 Share-based payments 25 23 Other operating income and expenses 7 7 EBITDA before non-recurring items 1,138 762 EBITA before non‑recurring items or current EBITA (Earnings before Interest, Taxes and Amortizations): Operating profit before amortization of intangible assets acquired as part of a business combination, goodwill impairment charges and non-recurring items. 2019 2018 Operating profit 621 485 Amortization of intangible assets acquired as part of a business combination 109 88 Goodwill impairment 2 0 Share-based payments 25 23 Other operating income and expenses 7 7 EBITA before non-recurring items 764 603 Non‑recurring items: Principally comprises restructuring costs, incentive share award plan expense, costs of closure of subsidiary companies, transaction costs for the acquisition of companies, and all other expenses that are unusual by reason of their nature or amount. Net free cash flow: Cash flow generated by the business - acquisitions of intangible assets and property, plant and equipment net of disposals - financial income/expenses. 2019 2018 Net cash flow from operating activities 821 523 Acquisition of intangible assets and property, plant and equipment -252 -197 Proceeds from disposals of intangible assets and property, plant and equipment 0 1 Lese payments -208 NA Financial income/expense -41 -45 Net cash flow from financing activities 321 282 Net debt: Current and non-current financial liabilities - cash and cash equivalents 31.12.2019 31.12.2018 Non-current liabilities Financial liabilities 2,083 2,224 Current liabilities Financial liabilities 268 213 Lease liabilities (IFRS 16) 732 N/A Cash and cash equivalents -418 -336 Net debt 2,665 2,101 Diluted earnings per share (net profit attributable to shareholders divided by the number of diluted shares and adjusted): Diluted earnings per share is determined by adjusting the net profit attributable to ordinary shareholders and the weighted average number of ordinary shares outstanding by the effects of all potentially diluting ordinary shares. These include convertible bonds, stock options and incentive share awards granted to employees when the required performance conditions have been met at the end of the financial year. NB: - the general principle of applying IFRS 16 from January 1, 2019 is described in Appendix 1 - the Alternative Performance Measures (APMs) are defined in Appendix 5

LEAWOOD, Kan.--(BUSINESS WIRE)--Tallgrass Energy Partners, LP (NYSE: TEP) and Tallgrass Energy GP, LP (NYSE: TEGP) (“Tallgrass”) today announced plans to report first quarter 2018 financial results on Thursday, May 3, 2018, and hold a conference call at 3:30 p.m. Central Time that same day. Tallgrass invites unitholders, shareholders and other interested parties to listen to the call through a link posted on the Investor Relations section of Tallgrass’s website at www.tallgrassenergy.com. About Tallgrass Energy Tallgrass Energy is a family of companies that includes publicly traded partnerships Tallgrass Energy Partners, LP (NYSE: TEP) and Tallgrass Energy GP, LP (NYSE: TEGP). Operating across 11 states, Tallgrass is a growth-oriented midstream energy operator with transportation, storage, terminal, water, gathering and processing assets that serve some of the nation’s most prolific crude oil and natural gas basins. To learn more, please visit our website at www.tallgrassenergy.com.

LEAWOOD, Kan.--(BUSINESS WIRE)--Tallgrass Energy Partners, LP (NYSE: TEP) and Tallgrass Energy GP, LP (NYSE: TEGP) (“Tallgrass”) today announced their quarterly distributions for the fourth quarter of 2017. The distributions will be paid on Wednesday, February 14, 2018, to unitholders and shareholders of record as of the close of business on Wednesday, January 31, 2018. TEP The board of directors of TEP’s general partner declared a quarterly cash distribution of $0.965 per common unit for the fourth quarter of 2017, or $3.86 on an annualized basis. This represents a sequential increase of 2.1 percent from the third quarter 2017 distribution of $0.945 per common unit and an increase of 18.4 percent from the fourth quarter 2016 distribution of $0.815 per common unit. It is TEP’s 18th consecutive increase since its May 2013 IPO. TEGP The board of directors of TEGP’s general partner declared a quarterly cash distribution of $0.3675 per Class A share for the fourth quarter of 2017, or $1.47 on an annualized basis. This represents a 3.5 percent sequential increase from the third quarter 2017 distribution of $0.3550 per Class A share and an increase of 32.4 percent from the fourth quarter 2016 distribution of $0.2775 per Class A share. It is TEGP’s 10th consecutive increase since its May 2015 IPO. Fourth Quarter 2017 Financial Results and Conference Call Tallgrass plans to report fourth quarter 2017 financial results and release 2018 financial guidance on Tuesday, February 13, 2018, and hold a conference call at 3:30 p.m. Central Time that same day. Tallgrass invites unitholders, shareholders and other interested parties to listen to the call through a link posted on the Investor Relations section of Tallgrass’s website at www.tallgrassenergy.com. Tax Considerations This release is intended to be a qualified notice to nominees and brokers under Treasury Regulation Sections 1.1446-4(b)(4) and (d). All of TEP’s distributions to foreign investors are attributable to income that is effectively connected with a United States trade or business. Accordingly, TEP’s distributions to foreign investors are subject to federal income tax withholding at the highest effective tax rate. About Tallgrass Energy Tallgrass Energy is a family of companies that includes publicly traded partnerships Tallgrass Energy Partners, LP (NYSE: TEP) and Tallgrass Energy GP, LP (NYSE: TEGP), and privately held Tallgrass Development, LP. Operating across 10 states, Tallgrass is a growth-oriented midstream energy operator with transportation, storage, terminal, water, gathering and processing assets that serve some of the nation’s most prolific crude oil and natural gas basins. To learn more, please visit our website at www.tallgrassenergy.com.

LEAWOOD, Kan.--(BUSINESS WIRE)--Tallgrass Energy Partners, LP (NYSE: TEP) and Tallgrass Energy GP, LP (NYSE: TEGP) (“Tallgrass”) today announced their quarterly distributions for the third quarter of 2017. The distributions will be paid on Tuesday, November 14, 2017, to unitholders and shareholders of record as of the close of business on Tuesday, October 31, 2017. TEP The board of directors of TEP’s general partner declared a quarterly cash distribution of $0.945 per common unit for the third quarter of 2017, or $3.78 on an annualized basis. This represents a sequential increase of 2.2 percent from the second quarter 2017 distribution of $0.925 per common unit and an increase of 18.9 percent from the third quarter 2016 distribution of $0.795 per common unit. It is TEP’s 17th consecutive increase since its May 2013 IPO. The increase is in excess of management’s previously announced plan to recommend to the board of directors of its general partner increases in its second and third quarter 2017 distributions that would aggregate to at least $0.10 per unit (or $0.40 per unit on an annualized basis) over the first quarter 2017 distribution of $0.835. TEP acquired an approximate 25 percent membership interest in Rockies Express Pipeline LLC in March 2017 and has increased the distribution by an aggregate of $0.11 for the second and third quarters of 2017. TEGP The board of directors of TEGP’s general partner declared a quarterly cash distribution of $0.3550 per Class A share for the third quarter of 2017, or $1.42 on an annualized basis. This represents a 3.6 percent sequential increase from the second quarter 2017 distribution of $0.3425 per Class A share and an increase of 35.2 percent from the third quarter 2016 distribution of $0.2625 per Class A share. It is TEGP’s ninth consecutive increase since its May 2015 IPO. Third Quarter 2017 Financial Results and Conference Call Tallgrass plans to report third quarter 2017 financial results on Thursday, November 2, 2017, after market close and hold a conference call at 3:30 p.m. Central Time that same day. Tallgrass invites unitholders, shareholders and other interested parties to listen to the call through a link posted on the Investor Relations section of Tallgrass’s website at www.tallgrassenergy.com. Tax Considerations This release is intended to be a qualified notice to nominees and brokers under Treasury Regulation Sections 1.1446-4(b)(4) and (d). All of TEP’s distributions to foreign investors are attributable to income that is effectively connected with a United States trade or business. Accordingly, TEP’s distributions to foreign investors are subject to federal income tax withholding at the highest effective tax rate. About Tallgrass Energy Tallgrass Energy is a family of companies that includes publicly traded partnerships Tallgrass Energy Partners, LP (NYSE: TEP) and Tallgrass Energy GP, LP (NYSE: TEGP), and privately held Tallgrass Development, LP. Operating across 10 states, Tallgrass is a growth-oriented midstream energy operator with transportation, storage, terminal, water, gathering and processing assets that serve some of the nation’s most prolific crude oil and natural gas basins. To learn more, please visit our website at www.tallgrassenergy.com.